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return policy

退貨退款條例

  • 如果您所訂購的商品有瑕疵,您可以要求全額退費。
  • 您可以依消費者保護法第十九條第一項之規定,行使相關權利。
  • 關於退貨退款方式及條件,依各該商品銷售網頁及訂購流程中之相關網頁之記載。
  • 您所退回的商品,必須保持所有商品、贈品、附件、包裝、及所有附隨文件或資料在出貨當時狀態的完整性,否則,moss piglets有權拒絕接受您的退貨退款要求。

Return and Refund Policy

  • If the product you ordered is defective, you may request a full refund.
  • You may exercise your rights in accordance with the provisions of Article 19, Paragraph 1 of the Consumer Protection Act.
  • Regarding the return and refund methods and conditions, they will be in accordance with the relevant pages of each product sales website and ordering process.
  • If you return an item, all merchandise, gifts, accessories, packaging, and all accompanying documents or information must be in good condition at the time of shipment, otherwise, Moss Piglets reserves the right to refuse to accept your return for a refund.